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xX-UnK-Xx

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PostSubject: Some publicity for Sony + Talking about language + French communication topic   Mon May 11, 2009 5:08 pm

My ps3 will be repaired free of charge. I am also very happy about the great and friendly communication with the two persons who I have spoken too. Very polite and very helpfull.

My warrantee expired but as long as you have your bill of payment, they will fix it for free in Belgium.

Stuff like this definately increase my loyalty to brands.

Thank you Sony.


Last edited by xX-UnK-Xx on Wed May 13, 2009 1:37 pm; edited 2 times in total
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Staber
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Mon May 11, 2009 5:25 pm

It does to everyone, why do companies hire fucking aggressive people on costumer support?

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xX-UnK-Xx

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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Mon May 11, 2009 6:29 pm

Staber wrote:
It does to everyone, why do companies hire fucking aggressive people on costumer support?

Well this requires very strong (psychologically speaking) persons. From 9 to 5 they have to endure sometimes insultive conversations and suffer a huge amount of stress. Although a company should focus on finding these persons because the best thing you can do is make your customers happy by making them feel that you care about them. This will cause them to spread the word = best advertising you can get + great for your image. And this just by being friendly, which is as expensive to a company as the agressive persons they sometimes employ.

The brother in law of my girlfriend runs the customer service of one of the biggest companies concerning internet & telephone in Belgium. I had a nice talk with him about running a center like that.
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DeSTrOYeR

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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Mon May 11, 2009 7:37 pm

I guess you have spoken to an Indian who talked your language Smile

If companies are doing that it's mostly because India (and other developing countries) are very cheap & qualified in term of Services, but also because European people will generally not insult on phone a person who just barely talks their language.

Now I'm really surprised to see your story as Sony was known not to be so friendly on phone, but if you got your ps3 repaired, that's the most important.
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xX-UnK-Xx

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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Mon May 11, 2009 8:12 pm

Both had a noticable Belgian accent and were as fluent as me so I believe they were located in Belgium, a rare thing indeed. :p

I'm waiting to really aclaim my first post till I have my ps3 back safe and sound.
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Hawtness

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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Mon May 11, 2009 8:33 pm

lucky you, shame its rare getting support like that.
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xX-UnK-Xx

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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Mon May 11, 2009 8:35 pm

Hawtness wrote:
lucky you, shame its rare getting support like that.

Don't forget, I have almost full controll over the Random. Smile
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DeSTrOYeR

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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Mon May 11, 2009 11:50 pm

Do you know that french expression : "tu as le cul bordé de nouilles" ? xD
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xX-UnK-Xx

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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Mon May 11, 2009 11:52 pm

DeSTrOYeR wrote:
Do you know that french expression : "tu as le cul bordé de nouilles" ? xD

I know 'Cul', the rest (nouilles and not sure bout bordé) I don't understand. And I believe I don't even want to know. xD

You're just jealous cause the Random is on my side. :p
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Mon May 11, 2009 11:55 pm

lol this expression means "the chance is always on your side" ^^

If you translate it litteraly, it means "you've got the ass full of pastas" Smile
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:00 am

Dude, wtf Happy Smile.
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:02 am

Man I'm just trying to teach you the every-day french Smile
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:03 am

I had a 'telephone' conversation in French last friday + cod-coi test.. Luckily the points of French are put together with those from English. xD
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:04 am

If I don't know a word in French, I just take the English word and rape it into French. Happy Smile Exchange -> échange e.g. :d
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:08 am

Unfortunately, it doesn't work with every word.
French to Spanish translations are easier : you take a french word and you add "o" or "a" at the end.

problème -> problema
planter -> plantar
contrat - > contrato
..........

^^
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:11 am

I never had Spanish class so I can't use it. ^^ J'ai un petit problème dans ma plantation :s
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:13 am

Pourquoi ça pousse pas ? (don't know if you'll understand xD)

BTW you're late : I'm already waiting for your post in the private section xD
Swap faster ! Smile
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:16 am

It's a great song Happy Smile It's been a hit song here. ^^ Why doesn't it grow!
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:21 am

Rasta songs are not my favourites but it's true that this one has been a hit.

You studied it at school ?
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:24 am

No, it was on the radio some years(?) ago. Happy Smile A parody to it (translated): I have a small problem with my left eye, it said 'screw you' to the other. No, my johnny doesn't rise up anymore. It's one problem after another..

Happy Smile
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:32 am

Yes there was also a parody in France : "J'ai un petit problème dans mes érections, pourquoi ça lève pas ? ......... Moi j'ai essayé le Viagra, Viagra ça marche pas !"

The first sentence is the french translation to "my johnny doesn't rise up anymore"
But it may be the same parody, isn't it ?
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:35 am

No, the subject is clearly his left eye in the Dutch version. ^^

Summarise again:



Quote :
Subject: Re: Some publicity for Sony

Quote :
"J'ai un petit problème dans mes érections, pourquoi ça lève pas ? ......... Moi j'ai essayé le Viagra, Viagra ça marche pas !"

Awesome to see this Happy Smile
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 12:39 am

Yeah we could make a complete study in order to understand why we finally discussed about dick troubles in a topic which claimed your victory towards Sony, but I'm not sure it would interest anyone Wink
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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 5:11 pm

Closed for going mega offtopic.

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DeSTrOYeR

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PostSubject: Re: Some publicity for Sony + Talking about language + French communication topic   Tue May 12, 2009 7:04 pm

Re-opened for mega interesting discussion Smile
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